When placing an order for goods, if there is availability, the shipment takes 1-3 working days by the Nova Poshta or Ukrposhta service to the specified data

When ordering goods, the delivery time will be 7-14 working days

after that, the product is immediately sent to the indicated address by the Nova Poshta service 📦 to its new owner, in order to please her and give a reason for compliments from others 🫶🏻

If you need to make changes to the order or additionally contact the manager to clarify the details

1. You can return/exchange the product within 14 (fourteen) calendar days from the moment of receiving the order.

Excluding discounted products

Or by individual order

2. The return/exchange of goods is carried out by the "Nova Poshta" delivery service.

3. All costs related to the return/exchange of goods of the appropriate quality are borne by the buyer (in particular, costs related to delivery), including orders made by cash on delivery with inspection upon receipt.

4. Address:

Dnipro 45 Shumova Iryna 0500328132

On the territory of Ukraine, it is carried out by the Nova Poshta service within 1-3 working days (the dates and cost are adjusted by the carrier service) We provide only indicative information from our side ✔️

Delivery to Poland is also carried out by Nova Post

To other countries - by national postal service 📦 within 2-4 weeks

***Any other option can be made to order by agreement - color, size, length, style, composition of yarn details - you can choose
To do this, contact us on What'sApp or Instagram @roze.atelier 🤍

Payment

All goods are sold exclusively with 100% prepayment

You can pay for goods in our online store through the Portmone service using Visa, Mastercard, Google Pay or Apple Pay cards