When placing an order for the goods, if the shipment is available, it takes 1-3 working days by the Nova Poshta or Ukrposhta service to the specified data

When ordering goods, the delivery time will be 7-14 working days

after that, the product is immediately sent to the indicated address by the Nova Poshta service 📦 to its new owner, to please her and give her a reason for compliments from others 🫶🏻

If you need to make changes to the order or additionally contact the manager to clarify the details

1. You can return/exchange the product within 14 (fourteen) calendar days from the moment of receiving the order.

Excluding discounted products

Or by individual order

2. The return/exchange of goods is carried out by the "Nova Poshta" delivery service.

3. All costs related to the return/exchange of goods of appropriate quality are borne by the buyer (in particular, costs related to delivery), including orders made by cash on delivery with inspection upon receipt.

4. Address:

Dnipro 45 Shumova Iryna 0500328132

On the territory of Ukraine, it is carried out by the Nova Poshta service within 1-3 working days (the dates and cost are adjusted by the carrier service) We provide only approximate information from our side ✔️

Delivery to Poland is also carried out by Nova Post

To other countries - by national postal service 📦 within 2-4 weeks

***Any other option can be made to order by agreement - color, size, length, style, composition of yarn details - you can choose
To do this, contact us on What'sApp or Instagram @roze.atelier 🤍

Payment

All goods are sold exclusively with 100% prepayment

You can pay for goods in our online store through the Portmone service using Visa, Mastercard, Google Pay or Apple Pay cards