1. You can return/exchange the product within 14 (fourteen) calendar days from the date of receipt of the order.
Excluding discounted items
Or for individual order
2. The return/exchange of goods is carried out by the Nova Poshta delivery service.
3. All costs associated with the return/exchange of goods of proper quality are borne by the buyer (in particular, costs associated with delivery), including orders placed on cash on delivery with inspection upon receipt.
4. Address:
Dnipro 45 Shumova Iryna 0500328132

Delivery across Ukraine is carried out by Nova Poshta within 1-3 business days (terms and cost are adjusted by the carrier service). We provide only approximate information from our side ✔️

Delivery to Poland is also carried out by Nova Post

To other countries - by national postal service 📦 within 2-4 weeks

All goods are sold exclusively with 100% prepayment.

You can pay for goods in our online store via the Portmone service using Visa, Mastercard, Google Pay or Apple Pay cards.

***You can order any other option upon agreement - color, size, style, yarn composition, details - you can choose
To do this, contact us on What'sApp or Instagram @roze.atelier 🤍