1. You can return/exchange the product within 14 (fourteen) calendar days from the moment of receiving the order.
With the exception of products with a discount 
Or by individual order 
2. The return/exchange of goods is carried out by the "Nova Poshta" delivery service.
3. All costs related to the return/exchange of goods of the appropriate quality are borne by the buyer (in particular, costs related to delivery), including orders made by cash on delivery with inspection upon receipt.
4. Address: 
Dnipro 45 Shumova Iryna 0500328132

On the territory of Ukraine, it is carried out by the Nova Poshta service within 1-3 working days (the dates and cost are adjusted by the carrier service) We provide only indicative information from our side ✔️

Delivery to Poland is also carried out by Nova Post

To other countries - by national postal service 📦 within 2-4 weeks

All goods are sold exclusively with 100% prepayment

You can pay for goods in our online store through the Portmone service using Visa, Mastercard, Google Pay or Apple Pay cards

***You can order any other option upon agreement - color, size, style, composition of yarn details - you can choose
To do this, contact us on What'sApp or Instagram @roze.atelier 🤍